Giving Positive Feedback

It is tempting to give positive feedback without preparation, after all, it’s a nice thing to be doing. When you prepare, your positive feedback enables sustainable behaviours. Remember, give positive feedback in public.

§  Be specific

§  Be sincere

§  Praise the small steps

§  Praise the person

­    … not just their performance

The template for giving positive feedback is very similar to that for negative feedback. The key differences are that the behaviours observed SUPPORT achievement of the shared goals, and you want this behaviour to continue.